How do digital account products work?

Updated 29 August 2026

Some products are supplied as account access rather than a redeemable code. The product page states this before purchase, and the wording is repeated in your basket, at checkout and on your order.

After your order is prepared

  1. 1Open your order and reveal the supplied access details.
  2. 2Read the activation instructions included with the delivery.
  3. 3Sign in exactly as instructed.
  4. 4Keep the details private — do not share them.

An account product is not the same as a digital key. If anything about the supplied instructions is unclear, contact support before making changes to the account.

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